
ABOUT
DOMAIN TRANSFERS
Transferring domain names can seem a little confusing, but don't worry ...we're here to help.
WHAT HAPPENS AFTER I'VE MADE MY PURCHASE?
Once your payment is verified, BrandBucket (our fulfilment partner) immediately contacts the current domain owner and requests the name on your behalf. You’ll get an email receipt right away—check your spam or junk folder if it’s missing.
WHAT HAPPENS NEXT?
Within one business day we’ll confirm that the transfer request is in motion. From here everything happens behind the scenes:
- If you choose to keep the name at its present registrar, it’s usually pushed into your new account within a few hours.
- Moving the name elsewhere triggers the standard ICANN waiting period of 5–7 days once the seller approves the release. BrandBucket
Transfer guarantee: Should a seller fail to begin the transfer within 10 business days, we’ll refund 100 % of your purchase—no fees, no fuss.
What do I need to do?
If you don't already have one, you will need to set up an account with a Domain Name Registrar (see below for more info). You can then request the Transfer of the domain in to your account.
How long does the transfer take?
Once the transfer has been approved, it usually takes just a few hours to complete (but can very occasionally take up to 5 days). The timing of a transfer is outside of our control, and every registrar works slightly differently, but we'll do everything we can at our end to make the process as fast as possible - and we're here to help at every step.
How much does it cost?
Domain Name Registrars will usually make a small charge for transferring in a domain (usually about US$15). They will all charge an annual fee - usually about US$15 or less - to manage your registration, which you will have to pay every year to retain ownership of the domain.
There are no charges from Novanym after your purchase.
What is a domain name registrar?
Domain Name Registrars are authorised companies that deal with the registration and management of all domains. You can't own a domain without having an account with a Domain Name Registrar, so you will need to appoint your own Domain Name Registrar before we can transfer the domain from our own Domain Name Registrar, to yours.
Which domain name registrar should I use?
Which domain name registrar should I use?
BrandBucket can transfer your Novanym domain only to the registrars listed below. You’ll need an account with one of them, but don’t worry—you can set it up before or right after you purchase:
GoDaddy
NameSilo
Uniregistry
Namecheap
Name.com
Amazon Route 53
123 Reg
Gandi
Dynadot
What about my website?
A Domain Name simply gives your website an address on the internet, and also allows you to create an email account using that domain name (yourname@domain.com). Therefore a Domain Name Registrar will allow you to link your Domain Name with your website, even if your website and email are hosted by another organisation. In fact, your Domain Name, web hosting and email hosting could be managed by three separate providers.
How do I link my domain to my website and set up email addresses?
When the domain transfer is complete, you will have full access to the domain settings via your account (or control panel) with your Domain Name Registrar.